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People: The Foundation of Your Company, Culture and Process Excellence Programs

Whether hip like Pepsi or quirky like Southwest Airlines, the companies that survive and thrive are those that put their people — and processes — at the center of their culture. Organizations that prioritize their people open lines of communication and foster a collaborative culture focused on continuous improvement. Continuous improvement and operational excellence go hand in hand …

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Business Process Improvement Through the Lens of ‘Atomic Habits’

1 New York Times bestseller “Atomic Habits,” James Clear defines the term “atomic habits” as “a regular practice or routine that is not only small and easy to do but also the source of incredible power.” As its chemical name suggests, an atomic habit has three key attributes: it is small, a building block of …

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