Author name: Pinnacle Consult

Project Assessment and Recovery: Navigating the Truth Amidst Biases

In the dynamic realm of project management, the truth is often a precious commodity. Despite the experience and seniority of project managers, the fear of job security can sometimes cloud their assessments, leading to biased views of a project’s health. This tendency to paint an overly optimistic picture, often referred to as the “green status …

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The Power of Process Excellence: A Guide to Effective Business Performance Metrics

A company’s performance directly relates to how it defines and measures success. Measuring success in business by acquisitions and revenue growth alone overlooks underlying issues in processes, which, eventually, can result in margin erosion and reduced financial performance. Your company may measure performance already, but do your performance metrics tell the whole story? Many organizations measure success …

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People: The Foundation of Your Company, Culture and Process Excellence Programs

Whether hip like Pepsi or quirky like Southwest Airlines, the companies that survive and thrive are those that put their people — and processes — at the center of their culture. Organizations that prioritize their people open lines of communication and foster a collaborative culture focused on continuous improvement. Continuous improvement and operational excellence go hand in hand …

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Business Process Improvement Through the Lens of ‘Atomic Habits’

1 New York Times bestseller “Atomic Habits,” James Clear defines the term “atomic habits” as “a regular practice or routine that is not only small and easy to do but also the source of incredible power.” As its chemical name suggests, an atomic habit has three key attributes: it is small, a building block of …

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